Below are some of the questions we've gotten since we launched our new online membership process. If you don't see your question below, contact us and we'll make sure you're taken care of.

My college has always taken care of my renewal. Why am I getting these e-mails?

MCCA has a new system in place that will keep track of all of our membership records, payments and event registrations. So, for this year, every member, even if you have enrolled in automatic renewal in the past, will have to fill out our online membership application. Members at certain colleges will be able to opt into automatic renewal, but only if you choose to pay via payroll deduction.

I don't see an option for payroll deduction on the last page of the form. It only allows me to choose 'Pay by credit card' or 'invoice me.'

If you selected payroll deduction on the previous page of the form, then select invoice me. We'll send your college's payroll department a list of members who opted to use payroll deduction, so you don't need to take any further action once you submit the form.

I filled out the membership form, but I'm still receiving notifications that I need to renew my membership.

Did you choose to pay via payroll deduction? If so, we probably haven't received payment from your school yet. Once we receive your school's payment, we'll mark you as paid.

If you didn't choose payroll deduction as your payment option, contact us.

I received an e-mail about renewing, but it looked like SPAM. 

If you're ever worried about whether an e-mail from MCCA is legitimate, let us know. Automated e-mails from our new system are generated 2 months, 1 month, 1 week and 1 day before your membership renewal is due. These e-mails will come from a MemberClicks e-mail address.